Payment Policy

 

This payment policy describes the accepted methods and applicable conditions for any purchase on Delvanie.com. All transactions are processed in euros (€) and dollars ($) for a simple, reliable, and secure experience.

1. Accepted Payment Methods

• Credit/debit cards: Visa, Mastercard, Maestro
• Google Pay
• Apple Pay
• Shop Pay

2. Payment Processing

• All payments must be made at the time of order.
• Order preparation begins only after full payment is received.
• If payment fails or is declined, the order will not be confirmed.

3. Currency and Taxes

• All prices displayed on Delvanie.com are in euros (€) or dollars ($) depending on your location.
• Applicable taxes and any shipping fees are calculated at checkout.
• Prices may change without notice.

4. Secure Payments

Delvanie uses an SSL (Secure Socket Layer) encryption system to protect your information. No payment data is stored on our servers.

5. Refunds and Disputes

Refunds are processed according to our refund policy. In case of any issue, please contact us directly before initiating a chargeback. Any unauthorized requests will be contested.

6. Fraud Prevention

Delvanie reserves the right to cancel or suspend any order suspected of fraud or unauthorized activity. Identity verification may be required for high-value orders.

Contact Information

Store Name: Delvanie

Address: 402 Chaussée de Renaix Rumillies Hainaut 7540 Belgium

Email: boutique@delvanie.com

Phone: +32471668559

 

Customer Service Hours: Monday - Saturday: 8:00 AM - 4:00 PM (Brussels Time).

We respond to your emails within 24 hours.

 

Thank you for choosing Delvanie.